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PRIVACY POLICY​

Effective Date: 10/01/24

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Coco Bella Salon and Spa ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or interact with us online or in person.

1. Information We Collect

We may collect the following types of personal information:

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  • Contact Information: Name, phone number, email address, and mailing address

  • Booking Details: Service preferences, appointment history

  • Payment Information: Billing details (Note: payment info is processed securely through our booking platform and not stored by us)

  • Website Usage Data: IP address, browser type, device info, and browsing behavior via cookies and analytics tools

2. How We Use Your Information

Your information is used to:

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  • Book and manage appointments

  • Process payments

  • Send confirmations and reminders

  • Respond to inquiries and customer support requests

  • Improve our services and website experience

  • Send promotional updates (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

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Your information may be shared with third-party providers only when necessary to:

  • Process payments (e.g., Wix)

  • Fulfill product orders (e.g., Circadia for drop shipping)

  • Maintain website or booking platform functionality

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All third-party providers are required to keep your data secure and confidential.

4. Cookies & Tracking Technologies

We may use cookies and analytics tools to enhance your experience on our website. This helps us understand site usage and improve content. You can disable cookies in your browser settings at any time.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

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  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

  • Request a copy of the personal data we have on file

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To exercise any of these rights, please contact us at cocobellasalonandspa@gmail.com.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our site or services after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

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Coco Bella Salon and Spa
📍 285 Forest Grove Dr, Pewaukee, WI 53072
📧 cocobellasalonandspa@gmail.com

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